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~person:"Hasliza Hassan"
~person:"Stanworth, James O."
~subject:"Service quality"
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Service quality
Hypermarket
4
SB-Warenhaus
4
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
China
2
Einzelhandel
2
Malaysia
2
Retail trade
2
Betriebliche Wertschöpfung
1
Branchenentwicklung
1
Brand image
1
Brand management
1
Chinese hypermarket
1
Consumer behaviour
1
Customer value
1
Dienstleistungssektor
1
Factor analysis
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Faktorenanalyse
1
Konsumentenverhalten
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Kundenwert
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Markenführung
1
Markenimage
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National culture
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Nationalkultur
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Sector development
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Service industry
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Value creation
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brand personality
1
brand value
1
confirmatory factor analysis
1
experience
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exploratory factor analysis
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hypermarket
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hypermarket service
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personality
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retail
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retail service quality
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service
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Hasliza Hassan
Stanworth, James O.
Abu Bakar Sade
1
Abu Bakar bin Abdul Hamid
1
AlNajem, Mohamad N.
1
Chadha, S. K.
1
Chen, Wei-Ting
1
ElMelegy, Ahmed R.
1
Huang, Siao-Wei
1
Jabeen, Samrena
1
Muhammad Sabbir Rahman
1
Ponnaiyan, Subramaniam
1
Rishi, Bikramjit
1
Singh, Harvinder
1
Tang, Yung-Tai
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Ur Rehman, Saif
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Asia Pacific journal of marketing and logistics
1
International journal of services and operations management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Examining the service value chain of hypermarket retail brand value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
2
Toward a measure of Chinese hypermarket retail service quality
Tang, Yung-Tai
;
Stanworth, James O.
;
Chen, Wei-Ting
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10011300189
Saved in:
3
Developers and terminators in hypermarkets' relationships with Chinese customers
Stanworth, James O.
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10003849959
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