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~person:"Hess, Thomas"
~subject:"Performance-Messung"
~type_genre:"Article in journal"
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Search: subject_exact:"EDV-Dienstleistung"
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Service quality in software-as-a-service : developing the SaaS-Qual measure and examining its role in usage continuance
Benlian, Alexander
;
Koufaris, Marios
;
Hess, Thomas
- In:
Journal of management information systems : JMIS
28
(
2011/12
)
3
,
pp. 85-126
Persistent link: https://www.econbiz.de/10009508766
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