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~person:"Heumann, Christian"
~subject:"Telecommunications industry"
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Customer Experience : Forum Dienstleistungsmanagement
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Customer Experience Management in der Praxis : State-of-the-Art in der Telekommunikationsindustrie
Hummel, Christoph
;
Heumann, Christian
;
Wangenheim, …
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 407-424)
.
2012
Persistent link: https://www.econbiz.de/10009550650
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