//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Hippner, Hajo"
~source:"econis"
~subject:"Call centre"
~subject:"Deutschland"
~type_genre:"Book section"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"relationship marketing"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Call centre
Deutschland
Beziehungsmarketing
17
Relationship marketing
17
Computer-assisted marketing
8
Data Mining
8
Data mining
8
IT-gestütztes Marketing
8
Theorie
5
Theory
5
Data Warehouse
4
Data warehouse
4
Business process management
2
Lieferantenmanagement
2
Prozessmanagement
2
Strategic management
2
Strategisches Management
2
Supplier relationship management
2
Brand management
1
Callcenter
1
Consumer behaviour
1
Customer value
1
Dienstleistungsqualität
1
E-commerce
1
Electronic Commerce
1
Information management
1
Informationsmanagement
1
Internet
1
Konsumentenverhalten
1
Kundenwert
1
Markenführung
1
Market research
1
Marktforschung
1
Mobile Marketing
1
Mobile communications
1
Mobile marketing
1
Mobilkommunikation
1
Organisatorischer Wandel
1
Organizational change
1
Service quality
1
USA
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Book section
Aufsatzsammlung
5
Collection of articles of several authors
5
Handbook
5
Handbuch
5
Sammelwerk
5
Aufsatz im Buch
1
more ...
less ...
Language
All
German
1
Author
All
Hippner, Hajo
Bruhn, Manfred
9
Huber, Frank
8
Bauer, Hans H.
7
Meyer, Anton
6
Homburg, Christian
5
Lüers, Thomas
5
Schröder, Hendrik
5
Spiller, Achim
5
Diller, Hermann
4
Georgi, Dominik
4
Helmig, Bernd
4
Hennig-Thurau, Thorsten
4
Herrmann, Andreas
4
Kenning, Peter
4
Meffert, Heribert
4
Tscheulin, Dieter K.
4
Töpfer, Armin
4
Ahlert, Dieter
3
Backhaus, Klaus
3
Benkenstein, Martin
3
Blache, Raimund
3
Bubmann, Christoph
3
Decker, Alexander
3
Dietrich, Martin
3
Feller, Marc
3
Gelbrich, Katja
3
Gerlach, Sabine
3
Götz, Oliver
3
Hadwich, Karsten
3
Hesse, Josef
3
Hudetz, Kai
3
Kantsperger, Roland
3
Klenk, Peter
3
Kühlborn, Sven
3
Mann, Andreas
3
Müller, Stefan
3
Silberer, Günter
3
Stauss, Bernd
3
Woratschek, Herbert
3
Zanger, Cornelia
3
more ...
less ...
Published in...
All
Kundenbeziehungen im Dienstleistungsbereich
1
Source
All
ECONIS (ZBW)
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Kundenzufriedenheitsmessung für die Beratungsleistungen eines Call Centers
Arzenheimer, Marc
;
Hippner, Hajo
- In:
Kundenbeziehungen im Dienstleistungsbereich
,
(pp. 213-235)
.
2000
Persistent link: https://www.econbiz.de/10001497370
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->