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~person:"Hu, Yingli"
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Beziehungsmarketing
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Budget hotel
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Consumer behaviour
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Consumer inertia
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Hu, Yingli
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International journal of contemporary hospitality management
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Effects of inertia and switching costs on customer retention : a study of budget hotels in China
Li, Zhiyong
;
Long, Mang
;
Huang, Songshan
;
Duan, Zhaohan
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1030-1050
Persistent link: https://www.econbiz.de/10013546110
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