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~person:"Huang, Shanshan"
~subject:"Customer anxiety"
~subject:"Epidemie"
~subject:"Stress"
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Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
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