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~person:"Hyun, Sunghyup Sean"
~person:"Xu, Xun"
~subject:"Hotel industry"
~type:"article"
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Search: subject:"Consumer behavior"
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Hotel industry
Consumer behaviour
52
Konsumentenverhalten
52
Customer satisfaction
24
Kundenzufriedenheit
24
Beziehungsmarketing
21
Relationship marketing
21
Dienstleistungsqualität
18
Service quality
18
Hotellerie
13
Luxury goods
12
Luxusgüter
12
Online retailing
10
Online-Handel
10
Brand image
9
Brand management
9
Markenführung
9
Markenimage
9
Emotion
8
Airline
6
Fluggesellschaft
6
Gastronomie
6
Restaurant industry
6
Cruise
5
Holiday behaviour
5
Kreuzfahrt
5
Urlaubsverhalten
5
Viral marketing
5
Virales Marketing
5
E-commerce
4
Electronic Commerce
4
Satisfaction
4
South Korea
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Südkorea
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Tourism
4
Tourismus
4
Willingness to pay
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Zahlungsbereitschaftsanalyse
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Hyun, Sunghyup Sean
Xu, Xun
Han, Heesup
38
Law, Chun Hung Roberts
17
Mattila, Anna S.
11
Gao, Yixing
9
Kim, Jinkyung Jenny
9
Lee, Jin-soo
8
Tanford, Sarah
8
Denizci Guillet, Basak
7
Heo, Cindy Yoonjoung
7
Schwartz, Zvi
7
So, Kevin Kam Fung
7
Yu, Jongsik
7
Ali, Faizan
6
Gil Saura, Irene
6
Hung, Kam
6
Kim, Woo Gon
6
Law, Rob
6
Lee, Seonjeong
6
Lehto, Xinran Y.
6
Oh, Haemoon
6
Okumus, Fevzi
6
Qu, Hailin
6
Raab, Carola
6
Shin, Hakseung
6
Jeong, Miyoung
5
Kim, Jungkeun
5
Lee, Seoki
5
Noone, Breffni M.
5
Perdue, Richard R.
5
Rahman, Imran
5
Reynolds, Dennis
5
Torres, Edwin N.
5
Wang, Yao-Chin
5
Wong, IpKin Anthony
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Ye, Qiang
5
Assaker, Guy
4
Bai, Billy
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International journal of hospitality management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Source
All
ECONIS (ZBW)
13
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1
Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
Saved in:
2
Narrowing the intention-behavior gap : the impact of hotel green certification
Chi, Christina G.
;
Chi, Oscar Hengxuan
;
Xu, Xun
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014227195
Saved in:
3
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
4
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
5
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
6
Examining consumer emotion and behavior in online reviews of hotels when expecting managerial response
Xu, Xun
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012293748
Saved in:
7
Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 592-611
Persistent link: https://www.econbiz.de/10012256154
Saved in:
8
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
9
The impact of brand authenticity on building brand love : an investigation of impression in memory and lifestyle-congruence
Manthiou, Aikaterini
;
Kang, Juhee
;
Hyun, Sunghyup Sean
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 38-47
Persistent link: https://www.econbiz.de/10011944936
Saved in:
10
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
63
(
2017
),
pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
Saved in:
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