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~person:"Jaakkola, Elina"
~person:"Miles, Ian D."
~person:"O'Cass, Aron"
~person:"Sok, Phyra"
~subject:"Dienstleistungssektor"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
Service industry
28
Innovation
11
Business services
9
Unternehmensdienstleistung
9
Innovation management
8
Innovationsmanagement
8
Services
8
Dienstleistungsqualität
7
Service quality
7
Dienstleistung
6
Knowledge-intensive industry
6
Wissensintensives Unternehmen
6
Betriebliche Wertschöpfung
4
Beziehungsmarketing
4
Lieferantenmanagement
4
Relationship marketing
4
Service innovation
4
Supplier relationship management
4
Value creation
4
B-to-B-Marketing
3
Brand management
3
Business network
3
Business-to-business marketing
3
Dienstleistungsinnovation
3
KMU
3
Markenführung
3
SME
3
Unternehmensnetzwerk
3
Ambidextrous organization
2
Cambodia
2
Customer satisfaction
2
Entrepreneurship
2
Entrepreneurship approach
2
Firm performance
2
Inter-firm cooperation
2
Kambodscha
2
Knowledge
2
Knowledge transfer
2
Kundenzufriedenheit
2
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Undetermined
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Article
26
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2
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Aufsatz in Zeitschrift
Article in journal
28
Aufsatz im Buch
12
Book section
12
Collection of articles of several authors
4
Sammelwerk
4
Graue Literatur
3
Non-commercial literature
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Amtsdruckschrift
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English
28
Author
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Jaakkola, Elina
Miles, Ian D.
O'Cass, Aron
Sok, Phyra
Gallouj, Fai͏̈z
18
Kowalkowski, Christian
16
Rubalcaba-Bermejo, Luis
16
Witell, Lars
14
Djellal, Faridah
11
Edvardsson, Bo
11
Gebauer, Heiko
11
Gustafsson, Anders
11
Kindström, Daniel
11
McColl-Kennedy, Janet R.
11
Evangelista, Rinaldo
10
Savona, Maria
10
Wirtz, Jochen
10
Cuadrado Roura, Juan R.
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wyszkowska-Kuna, Joanna
9
Cheng, T. C. E.
8
Huang, Ming-Hui
8
Meliciani, Valentina
8
Talib, Faisal
8
Bosch, Gerhard
7
Brady, Michael K.
7
Daniels, Peter W.
7
Fu, Na
7
Kohtamäki, Marko
7
Maroto Sánchez, Andrés
7
Morikawa, Masayuki
7
Philippe, Jean
7
Río Gómez, Clemente del
7
Schröder, Christoph
7
Subramony, Mahesh
7
Wünderlich, Nancy V.
7
Altinay, Levent
6
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Journal of business research : JBR
4
Journal of service management
4
The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of services technology and management
2
Journal of service theory and practice : JSTP
2
Journal of service research : JSR
1
Research policy : policy, management and economic studies of science, technology and innovation
1
STI review
1
Scandinavian journal of management
1
Structural change and economic dynamics : SC+ED
1
Technology analysis & strategic management
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The service industries journal
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
28
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1
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28
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date (oldest first)
1
Drivers for innovation in KIBS : evidence from Russia
Chichkanov, Nikolay
;
Miles, Ian D.
;
Belousova, Veronika
- In:
The service industries journal
41
(
2021
)
7/8
,
pp. 489-511
Persistent link: https://www.econbiz.de/10012586704
Saved in:
2
Service products and productization
Wirtz, Jochen
;
Fritze, Martin Paul
;
Jaakkola, Elina
; …
- In:
Journal of business research : JBR
137
(
2021
),
pp. 411-421
Persistent link: https://www.econbiz.de/10012665779
Saved in:
3
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
4
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
5
Innovation in R&D service firms : evidence from the UK
Li, Xiuqin
;
Gagliardi, Dimitri
;
Miles, Ian D.
- In:
Technology analysis & strategic management
31
(
2019
)
6
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012208288
Saved in:
6
The complementarity of frontline service employee creativity and attention to detail in service delivery
Sok, Phyra
;
Sok, Keo Mony
;
Danaher, Tracey S.
;
Danaher, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 365-378
Persistent link: https://www.econbiz.de/10011916526
Saved in:
7
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
8
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
Saved in:
9
Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability : a moderated mediation model
Sok, Phyra
;
Snell, Lan
;
Lee, Wai Jin
;
Sok, Keo Mony
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 231-249
Persistent link: https://www.econbiz.de/10011603068
Saved in:
10
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
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