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~person:"Jaakkola, Elina"
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Beziehungsmarketing
16
Relationship marketing
16
Customer integration
10
Kundenintegration
10
Betriebliche Wertschöpfung
7
Consumer behaviour
7
Dienstleistung
7
Dienstleistungssektor
7
Konsumentenverhalten
7
Service industry
7
Services
7
Value creation
7
Business network
5
Dienstleistungsqualität
5
Lieferantenmanagement
5
Service quality
5
Supplier relationship management
5
Unternehmensnetzwerk
5
Customer experience
4
Innovation
4
Innovation management
4
Innovationsmanagement
4
Marketing management
4
Marketingmanagement
4
Bibliometrics
3
Bibliometrie
3
Customer journey
3
Dienstleistungsmanagement
3
Dienstleistungsmarketing
3
Service management
3
Service-Dominant Logic
3
Service-dominant logic
3
Services marketing
3
B-to-B-Marketing
2
Business-to-business marketing
2
Customer engagement
2
Customer value
2
Dienstleistungsinnovation
2
Kundenwert
2
Literature review
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13
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1
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23
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23
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23
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1
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1
Collection of articles of several authors
1
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English
25
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Jaakkola, Elina
Weber, Jürgen
435
Bruhn, Manfred
423
Fabozzi, Frank J.
322
Homburg, Christian
305
Meffert, Heribert
293
Becker, Wolfgang
271
Van Reenen, John
270
Corsten, Hans
256
Bloom, Nicholas
252
Wildemann, Horst
252
Wright, Mike
250
Horváth, Péter
236
Cheng, T. C. E.
227
Herstatt, Cornelius
226
McAleer, Michael
220
Van Wassenhove, Luk N.
211
Choi, Tsan-Ming
198
Scheer, August-Wilhelm
198
Audretsch, David B.
196
Vrontis, Demetris
195
Burmann, Christoph
192
Mitchell, Olivia S.
192
Schaltegger, Stefan
185
Esch, Franz-Rudolf
181
Gleich, Ronald
181
Albach, Horst
179
Gassmann, Oliver
178
Krcmar, Helmut
178
Ahlert, Dieter
177
Pond, George A.
176
Kotler, Philip
175
Pepels, Werner
175
Schäffer, Utz
175
Budhwar, Pawan S.
173
Nijkamp, Peter
172
Becker, Jörg
171
Eichengreen, Barry
171
Gunasekaran, Angappa
171
Kraus, Sascha
171
Hall, Bronwyn H.
170
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Journal of service management
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business research : JBR
2
Customer engagement : contemporary issues and challenges
1
International journal of technology marketing : IJTMkt
1
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
Managing service quality : MSQ ; an international journal
1
Scandinavian journal of management
1
The journal of services marketing
1
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ECONIS (ZBW)
25
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25
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1
Circular service
management
: toward conceptual understanding and service research priorities for a more sustainable future
Karpen, Ingo Oswald
;
Edvardsson, Bo
;
Tronvoll, Bård
; …
- In:
Journal of service management
34
(
2023
)
6
,
pp. 50-69
Persistent link: https://www.econbiz.de/10014456548
Saved in:
2
Digital content marketing in business markets : activities, consequences, and contingencies along the customer journey
Terho, Harri
;
Mero, Joel
;
Siutla, Lotta
;
Jaakkola, Elina
- In:
Industrial marketing management : the international …
105
(
2022
),
pp. 294-310
Persistent link: https://www.econbiz.de/10013494024
Saved in:
3
B2B customer journeys : conceptualization and an integrative framework
Purmonen, Arttu
;
Jaakkola, Elina
;
Terho, Harri
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 74-87
Persistent link: https://www.econbiz.de/10014433603
Saved in:
4
Challenging the "integration imperative" : a customer perspective on omnichannel journeys
Gasparin, Isadora
;
Panina, Ekaterina
;
Becker, Larissa
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209585
Saved in:
5
Customer referencing as business actor engagement behavior : creating value in and beyond triadic settings
Jaakkola, Elina
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012064323
Saved in:
6
Editorial: introducing interdisciplinary research in Industrial Marketing
Management
Markovic, Stefan
;
Jaakkola, Elina
;
Lindgreen, Adam
;
Di …
- In:
Industrial marketing management : the international …
93
(
2021
),
pp. A1-A3
Persistent link: https://www.econbiz.de/10012501889
Saved in:
7
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
8
Customer experience : fundamental premises and implications for research
Becker, Larissa Carine Braz
;
Jaakkola, Elina
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 630-648
Persistent link: https://www.econbiz.de/10012293321
Saved in:
9
Customer participation
management
: developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
10
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
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