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~person:"Johnson, Dana M."
~subject:"Air transport policy"
~subject:"Hospital"
~type:"article"
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Search: "Dienstleistungsqualität"
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Air transport policy
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Dienstleistungsqualität
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Quality management
5
Qualitätsmanagement
5
Service quality
5
Gesundheitsversorgung
4
Health care
4
Krankenhaus
4
Patienten
4
Patients
4
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Health care system
3
Healthcare quality
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Kundenzufriedenheit
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Time
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Zeit
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medical clinics
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ordinal logistic regression
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patient experience
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waiting time
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Factor analysis
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Faktorenanalyse
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Higher education institution
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Multi-year case study
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Patient satisfaction
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factor analysis
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healthcare service quality
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Johnson, Dana M.
Siciliani, Luigi
12
McFadden, Kathleen L.
11
Gowen, Charles, III.
9
Propper, Carol
7
Straume, Odd Rune
7
Antony, Jiju
6
Chandrasekaran, Aravind
6
Grabowski, David C.
6
Gravelle, Hugh
6
Lu, Susan Feng
6
Rahman, Momotazur
6
Bazzoli, Gloria J.
5
Brekke, Kurt R.
5
Chakraborty, Subhajit
5
Cudney, Elizabeth A.
5
Lee, Jung Young
5
Palumbo, Rocco
5
Russell, Roberta S.
5
Singer, Sara J.
5
Wu, Hsin-Hung
5
Andritsos, Dimitrios A.
4
Bartram, Timothy
4
Begun, James W.
4
Emmert, Martin
4
Figueira, José Rui
4
Fredendall, Lawrence D.
4
Gutacker, Nils
4
Harless, David W.
4
Hegji, Charles E.
4
Huang, Chih-Hsuan
4
Kessler, Daniel P.
4
Lee, Donhee
4
Leggat, Sandra G.
4
Lu, Lauren Xiaoyuan
4
Mody, Makarand Amrish
4
Moscelli, Giuseppe
4
Prybutok, Victor R.
4
Richter, Jason P.
4
Romano, Patrick S.
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Quality management journal : QMJ
3
International journal of quality & reliability management
1
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ECONIS (ZBW)
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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
2
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
3
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
Saved in:
4
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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