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~person:"Johnston, Robert"
~person:"Parry, Glenn"
~subject:"Produktionswirtschaft"
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Produktionswirtschaft
Dienstleistungsmanagement
13
Service management
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Dienstleistung
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Management
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Beziehungsmarketing
3
Relationship marketing
3
Business process management
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Dienstleistungsinnovation
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Production management
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Prozessmanagement
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Service industry
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Bundling strategy
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Complex systems
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Dienstleistungsangebot
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Johnston, Robert
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Operations management ; Vol. 1
1
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ECONIS (ZBW)
2
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Operations : from factory to service management
Johnston, Robert
-
2003
Persistent link: https://www.econbiz.de/10001797855
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Service operations management
Johnston, R.
;
Johnston, Robert
;
Clark, Graham
-
2001
-
1. publ.
Persistent link: https://www.econbiz.de/10001598093
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