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~person:"Jones, Peter"
~person:"Ottenbacher, Michael C."
~source:"econis"
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Jones, Peter
Ottenbacher, Michael C.
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Tourism and hospitality research : the surrey quarterly review
7
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ECONIS (ZBW)
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1
Complaint management in hospitality organizations : the role of empowerment and other service recovery attributes impacting loyalty and satisfaction
Ogbeide, Godwin-Charles A.
;
Böser, Stefanie
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 204-216
Persistent link: https://www.econbiz.de/10011711563
Saved in:
2
The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry
Rothfelder, Kathrin
;
Ottenbacher, Michael C.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 201-214
Persistent link: https://www.econbiz.de/10010203097
Saved in:
3
Factors determining hotel selection : online behviour by leisure travellers
Jones, Peter
;
Chen, Meng-mei
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 83-95
Persistent link: https://www.econbiz.de/10008839693
Saved in:
4
Patterns of inflight alcohol consumption: a study of British holiday makers
Georgiou, Panos
;
Johan, Novie
;
Jones, Peter
- In:
Tourism and hospitality research : the surrey quarterly …
10
(
2010
)
3
,
pp. 188-205
Persistent link: https://www.econbiz.de/10008653927
Saved in:
5
A re-examination of the factors that influence productivity in hotels : a study of the housekeeping function
Jones, Peter
;
Siag, Abhijeet
- In:
Tourism and hospitality research : the surrey quarterly …
9
(
2009
)
3
,
pp. 224-234
Persistent link: https://www.econbiz.de/10003878344
Saved in:
6
Institutional, cultural and contextual factors : potential drivers of the culinary innovation process
Ottenbacher, Michael C.
;
Harrington, Robert J.
- In:
Tourism and hospitality research : the surrey quarterly …
9
(
2009
)
3
,
pp. 235-249
Persistent link: https://www.econbiz.de/10003878347
Saved in:
7
A "sound strategy" for Intercontinental Hotels
Jones, Peter
- In:
Tourism and hospitality research : the surrey quarterly …
9
(
2009
)
3
,
pp. 271-276
Persistent link: https://www.econbiz.de/10003878357
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