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~person:"Jung, Jin Ho"
~person:"Sousa, Bruno"
~subject:"Brand image"
~subject:"Brand management"
~subject:"Einzelhandel"
~subject:"Markenführung"
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Brand image
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Beziehungsmarketing
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Jung, Jin Ho
Sousa, Bruno
Molinillo, Sebastian
3
Anaya-Sánchez, Rafael
2
Arnold, Todd J.
2
Bachrach, Daniel G.
2
Bagozzi, Richard P.
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Bergami, Massimo
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Kahn, Barbara E.
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Morandin, Gabriele
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Pedeliento, Giuseppe
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Popp, Bastian
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Rapp, Adam
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Sivapalan, Achchuthan
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Stan, Valentina
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Tanford, Sarah
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Tharik, Mohamed
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Toporowski, Waldemar
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Veloso, Cláudia Miranda
2
Walvekar, Shubhangi
2
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2
Aas, Øystein
1
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Inventi impact: retailing & consumer services
1
Journal of business research : JBR
1
Journal of service theory and practice
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The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
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Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
2
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
3
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
4
Meassevuring e-service quality, satisfaction and loyalty of customer in the online channel of the modern retail
Veloso, Cláudia Miranda
;
Magueta, Daniel
;
Sousa, Bruno
; …
- In:
Inventi impact: retailing & consumer services
(
2021
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10012601930
Saved in:
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