Kadic-Maglajlic, Selma; Espinosa, Adriana - In: International Journal of Social Science Studies 3 (2015) 1, pp. 47-57
salesperson performance. We employ an ability-based measure of facilitating of emotions on a sample of salespeople from Croatia (N … emotions and salesperson performance share a relation that is modeled by a downward turning parabola. These findings contradict … emotions may be detrimental to salesperson performance. These results provide new insights for sales personnel selection, the …