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~person:"Kaura, Vinita"
~subject:"Financial services"
~subject:"India"
~type_genre:"Arbeitspapier"
~type_genre:"Article in journal"
~type_genre:"Glossary included"
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Search: subject_exact:"Retailgeschäft von Banken"
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Financial services
India
Customer satisfaction
2
Dienstleistungsqualität
2
Indien
2
Kundenzufriedenheit
2
Personal banking
2
Privatkundengeschäft
2
Service quality
2
Bank
1
Beziehungsmarketing
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Customer retention
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Erfolgsfaktor
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Kundenbindung
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Preismanagement
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Pricing strategy
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banks
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customer loyalty
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customer satisfaction
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service convenience
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Kaura, Vinita
Gera, Rajat
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Journal of global marketing
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
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Antecedents of customer satisfaction : a study of Indian public and private sector banks
Kaura, Vinita
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 167-186
Persistent link: https://www.econbiz.de/10009733567
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2
Service convenience, customer satisfaction, and customer loyalty : study of Indian commercial banks
Kaura, Vinita
- In:
Journal of global marketing
26
(
2013
)
1
,
pp. 18-27
Persistent link: https://www.econbiz.de/10009777265
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