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~person:"Keramati, Abbas"
~subject:"Customer satisfaction"
~subject:"Firm performance"
~type_genre:"Annual report"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Firm performance
Iran
13
Beziehungsmarketing
5
Relationship marketing
5
Information technology
3
Informationstechnik
3
Unternehmenserfolg
3
Automobilzulieferindustrie
2
Automotive supplier industry
2
Business process management
2
Digitale Dienste
2
Electronic money
2
Elektronisches Geld
2
Mobile Business
2
Mobile business
2
Mobile communications
2
Mobilkommunikation
2
Prozessmanagement
2
Resource-based view
2
Ressourcenorientierter Ansatz
2
Web-based service
2
ABC analysis
1
Bank
1
Consumer attitudes
1
Correlation
1
DEA
1
Data envelopment analysis
1
Data-Envelopment-Analyse
1
Dienstleistungssektor
1
E-commerce
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
Erfolgsfaktor
1
Innovation adoption
1
Innovationsakzeptanz
1
Investitionsentscheidung
1
Investment decision
1
Iranian banks
1
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Article
4
Type of publication (narrower categories)
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Annual report
Aufsatz in Zeitschrift
Article in journal
4
Language
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English
4
Author
All
Keramati, Abbas
Asiaei, Kaveh
6
Alipour, Mohammad
5
Barani, Omid
4
Bontis, Nick
4
Brege, Staffan
3
Dadfar, Hossein
3
Karatepe, Osman M.
3
Mastura Jaafar
3
Mehralian, Gholamhossein
3
Saeidi, Parastoo
3
Salehi, Mahdi
3
Shahin, Arash
3
Valmohammadi, Changiz
3
Ahadmotlaghi, Ehsan
2
Aidin, Salamzadeh
2
Akhavan, Peyman
2
Alireza Jalali
2
Azizi, Shahriar
2
Esmaeilpour, Majid
2
Fathian, Mohammad
2
Feizpour, Mohammad Ali
2
Hanzaee, Kambiz Heidarzadeh
2
Hyun, Sunghyup Sean
2
Jeen Wei Ong
2
Kalantari, Mohsen
2
Karami, Masoud
2
Mehrabi, Hamed
2
Moghaddam, Majid
2
Mohd Shahwahid Haji Othman
2
Mojir, Navid
2
Ojo, Adedapo Oluwaseyi
2
Reza Jalilvand, Mohammad Reza
2
Ruzita Jusoh
2
Saeidi, Parisa
2
Salehzadeh, Reza
2
Sarabi, Babak
2
Sayadi, Amrollah
2
Sharfaei, Shahab
2
Sidhu, Jasvinder
2
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Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business information systems : IJBIS
1
International journal of electronic customer relationship management : IJECRM
1
The service industries journal
1
Source
All
ECONIS (ZBW)
4
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1
A combinative model of behavioural and technical factors affecting "Mobile"-payment services adoption : an empirical study
Keramati, Abbas
;
Taeb, Rose
;
Larijani, Arad Mousavi
; …
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1489-1504
Persistent link: https://www.econbiz.de/10009580108
Saved in:
2
A process-oriented perspective on customer relationship management and organizational performance : an empirical investigation
Keramati, Abbas
;
Mehrabi, Hamed
;
Mojir, Navid
- In:
Industrial marketing management : the international …
39
(
2010
)
7
,
pp. 1170-1185
Persistent link: https://www.econbiz.de/10008668690
Saved in:
3
Assessing the impact of information technology on firm performance using canonical correlation analysis
Keramati, Abbas
;
Behmanesh, Iman
- In:
International journal of business information systems : …
6
(
2010
)
4
,
pp. 497-513
Persistent link: https://www.econbiz.de/10008747683
Saved in:
4
Customer relationship management and performance, a resource-based view of Iranian internet service industry
Keramati, Abbas
;
Mehrabi, Hamed
;
Mojir, Navid
; …
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 103-120
Persistent link: https://www.econbiz.de/10003850192
Saved in:
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