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~person:"Keramati, Abbas"
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Keramati, Abbas
Asongu, Simplice
77
Haucap, Justus
30
Gerpott, Torsten J.
28
Grzybowski, Lukasz
26
Whalley, Jason
26
Kruse, Jörn
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Sutherland, Ewan
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Markendahl, Jan
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Bohlin, Erik
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Valletti, Tommaso M.
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Verboven, Frank
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Wolfstetter, Elmar
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Madden, Gary
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Genakos, Christos
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Liang, Julienne
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Heimeshoff, Ulrich
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Ivaldi, Marc
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Odhiambo, Nicholas M.
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Unhelkar, Bhuvan
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Aker, Jenny C.
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Duso, Tomaso
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Foros, Øystein
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Gruber, Harald
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Karjaluoto, Heikki
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Kim, Seongcheol
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Ghose, Anindya
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Grimm, Veronika
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Pau, Louis-Francois
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Riedel, Frank
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Bahia, Kalvin
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Bauer, Hans H.
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Castells, Pau
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Chen, Hong
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Dewenter, Ralf
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Kretschmer, Tobias
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Tesei, Andrea
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Asongu, Simplice A.
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Dwivedi, Yogesh Kumar
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Nwachukwu, Jacinta C.
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Saha, Debashis
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International journal of business information systems : IJBIS
1
International journal of electronic customer relationship management : IJECRM
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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ECONIS (ZBW)
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The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
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2
Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas
;
Azadeh, Mohammad Ali
;
Mohammadi, Mehrdad
; …
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 111-129
Persistent link: https://www.econbiz.de/10009297356
Saved in:
3
Churn analysis for an Iranian mobile operator
Keramati, Abbas
;
Ardabili, Seyed M. S.
- In:
Telecommunications policy : the international journal …
35
(
2011
)
4
,
pp. 344-356
Persistent link: https://www.econbiz.de/10009297366
Saved in:
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