//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kim, Woo Gon"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
~type_genre:"Bibliography included"
~type_genre:"Handbuch"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Dienstleistungsqualität
13
Service quality
13
Konsumentenverhalten
7
Customer satisfaction
6
Hotel industry
6
Hotellerie
6
Kundenzufriedenheit
6
Gastronomie
5
Restaurant industry
5
Arbeitszufriedenheit
4
Beziehungsmarketing
4
Job satisfaction
4
Relationship marketing
4
Emotion
2
Internet marketing
2
Online-Marketing
2
Social Web
2
Social web
2
Structural equation model
2
Strukturgleichungsmodell
2
behavioral intention
2
Airport
1
Brand image
1
Brand management
1
Canada
1
Confidence
1
Customer behavior
1
Customer integration
1
Customer perceptions
1
Customer service
1
DINESERV
1
Delight
1
Density
1
Destination management
1
Destinationsmanagement
1
E-commerce
1
Electronic Commerce
1
Environmental management
1
Excellence certificate
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
Bibliography included
Handbuch
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Kim, Woo Gon
Han, Heesup
30
Mattila, Anna S.
24
Prentice, Catherine
17
Line, Nathaniel D.
14
McColl-Kennedy, Janet R.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Hanks, Lydia
11
Jang, Soocheong
11
Gursoy, Dogan
10
Gustafsson, Anders
10
Miao, Li
10
Quach, Sara
10
Sreejesh, S.
10
Hyun, Sunghyup Sean
9
Sharma, Piyush
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Hollebeek, Linda D.
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Ahn, Jiseon
7
Bujisic, Milos
7
Carlson, Jamie
7
Lee, Seonjeong
7
Lu, Lu
7
Söderlund, Magnus
7
Wu, Hung-Che
7
Bonfanti, Angelo
6
Cai, Ruiying
6
more ...
less ...
Published in...
All
International journal of hospitality management
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A reflection of greenwashing practices in the hospitality industry : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1125-1146
Persistent link: https://www.econbiz.de/10013546116
Saved in:
2
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
3
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
4
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
Liu, Xiaoming
;
Li, Jun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 135-146
Persistent link: https://www.econbiz.de/10011711485
Saved in:
5
Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention
Jang, Yoon Jung
;
Cho, Sun-bai
;
Kim, Woo Gon
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 431-444
Persistent link: https://www.econbiz.de/10010199572
Saved in:
6
Customers' cognitive, emotional, and actionable response to the servicescape : a test of the moderating effect of the restaurant type
Kim, Woo Gon
;
Moon, Yun Ji
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 144-156
Persistent link: https://www.econbiz.de/10003799063
Saved in:
7
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->