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~person:"Kolos, Krisztina"
~person:"Susanti, Vonny"
~subject:"Brand management"
~subject:"Customer satisfaction"
~subject:"Deutschland"
~subject:"customer loyalty"
~type_genre:"Aufsatz in Zeitschrift"
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Kolos, Krisztina
Susanti, Vonny
Blut, Markus
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Stan, Valentina
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Corporate reputation review
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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ECONIS (ZBW)
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Assessing antecedents of loyalty in the industrial relationship model : an examination of base model constituents and moderators
Samudro, Andreas
;
Susanti, Vonny
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
4
,
pp. 255-284
Persistent link: https://www.econbiz.de/10013463242
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2
Assessing the role of corporate reputation on brand satisfaction : a study of chemical industry
Susanti, Vonny
;
Samudro, Andreas
- In:
Corporate reputation review
25
(
2022
)
2
,
pp. 122-138
Persistent link: https://www.econbiz.de/10013279493
Saved in:
3
Customer defection due to service elimination and post-elimination customer behavior : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
; …
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
4
,
pp. 915-934
Persistent link: https://www.econbiz.de/10013191810
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