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~person:"Kotler, Philip"
~person:"Pepels, Werner"
~subject:"Kundenservice"
~type_genre:"Handbook"
~type_genre:"Reprint"
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ECONIS (ZBW)
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After Sales Service : Geschäftsbeziehungen profitabel gestalten
Pepels, Werner
(
ed.
);
Blümelhuber, Christian
(
contributor
)
-
2007
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10003438732
Saved in:
2
Kundendienstpolitik : die Instrumente des After Sales-Marketing
Pepels, Werner
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001364406
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