After Sales Service : Geschäftsbeziehungen profitabel gestalten
hrsg. von Werner Pepels. Mit Beitr. von Christian Blümelhuber ...
| Year of publication: |
2007 ; 2., erw. Aufl.
|
|---|---|
| Other Persons: | Pepels, Werner (ed.) ; Blümelhuber, Christian (contributor) |
| Publisher: |
Düsseldorf : Symposion Publishing |
| Subject: | Kundenservice | Customer service | Marketingmanagement | Marketing management | Beziehungsmarketing | Relationship marketing | Beschwerdemanagement | Complaint management | Controlling | Management control | Deutschland | Germany | Nachkaufmarketing |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 437 S. graph. Darst. 1 CD-ROM (12 cm) 23 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Elektronischer Datenträger als Beilage ; Accompanied by computer file ; Sammelwerk ; Collection of articles of several authors ; Handbuch ; Handbook |
| Language: | German |
| Notes: | Enth. 13 Beitr. Literaturangaben Online-Service zum Buch unter der Adresse www.symposion.de/kundenorientierung verfügbar |
| ISBN: | 978-3-936608-88-5 ; 3-936608-88-1 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003438732