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~person:"Kuchler, Theresa"
~person:"Ruyter, Ko de"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
~subject:"Social Web"
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Customer satisfaction
Relationship marketing
Social Web
Social web
52
Social relations
20
Soziale Beziehungen
20
Social network
19
Soziales Netzwerk
19
Welt
15
World
15
Consumer behaviour
13
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13
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10
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10
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8
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6
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6
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6
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6
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Regionalökonomik
5
Räumliche Interaktion
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28
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16
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English
55
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Kuchler, Theresa
Ruyter, Ko de
Stroebel, Johannes
35
Dwivedi, Yogesh Kumar
31
Füller, Johann
30
Qiu, Liangfei
30
Whinston, Andrew B.
30
Bailey, Michael
29
Hajli, Nick
26
Law, Chun Hung Roberts
25
Loureiro, Sandra Maria Correia
24
Ozuem, Wilson
23
Saxton, Gregory D.
23
Stephen, Andrew T.
23
Tan, Yong
23
Wirtz, Bernd W.
23
Martínez-López, Francisco J.
22
Filieri, Raffaele
21
Flavián Blanco, Carlos
21
Rita, Paulo
21
Sabatini, Fabio
21
Petrova, Maria
20
Pitt, Leyland F.
20
Harrigan, Paul
19
Hennig-Thurau, Thorsten
19
Allcott, Hunt
18
Kreutzer, Ralf T.
18
Kummer, Michael E.
18
Leimeister, Jan Marco
18
Walsh, Gianfranco
18
Agnihotri, Raj
17
Bruhn, Manfred
17
Enikolopov, Ruben
17
Gu, Bin
17
Hinz, Oliver
17
Krcmar, Helmut
17
Vrontis, Demetris
17
Casaló, Luis V.
16
Laurell, Christofer
16
Schaarschmidt, Mario
16
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National Bureau of Economic Research
5
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Working paper / National Bureau of Economic Research, Inc.
6
NBER Working Paper
5
NBER working paper series
5
CESifo working papers
4
Discussion papers / CEPR
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Psychology & marketing
3
CESifo Working Paper
2
Discussion paper / Centre for Economic Policy Research
2
Journal of retailing
2
Journal of service research : JSR
2
Journal of urban economics
2
American economic journal
1
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1
International journal of electronic commerce : IJEC
1
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1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of international economics
1
Journal of management information systems : JMIS
1
Journal of marketing
1
Journal of political economy
1
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
1
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1
The journal of consumer marketing
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ECONIS (ZBW)
55
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41
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55
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41
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
Saved in:
42
Social networks and housing markets
Bailey, Michael
;
Cao, Ruiqing
;
Kuchler, Theresa
; …
-
2016
Persistent link: https://www.econbiz.de/10011502351
Saved in:
43
Decoding social media speak : developing a speech act theory research agenda
Ludwig, Stephan
;
Ruyter, Ko de
- In:
The journal of consumer marketing
33
(
2016
)
2
,
pp. 124-134
Persistent link: https://www.econbiz.de/10011524150
Saved in:
44
Untangling a web of lies : exploring automated detection of deception in computer-mediated communication
Ludwig, Stephan
;
Laer, Tom van
;
Ruyter, Ko de
; …
- In:
Journal of management information systems : JMIS
33
(
2016
)
2
,
pp. 511-541
Persistent link: https://www.econbiz.de/10011616128
Saved in:
45
GOSIP in cyberspace : conceptualization and scale development for general online social interaction propensity
Blazevic, Vera
;
Wiertz, Caroline
;
Cotte, June
;
Ruyter, Ko de
- In:
Journal of interactive marketing : a quarterly …
28
(
2014
)
2
,
pp. 87-100
Persistent link: https://www.econbiz.de/10010399476
Saved in:
46
Satisfaction with online commercial group chat : the influence of perceived technology attributes, chat group characteristics, and advisor communication style
Dolen, Willemijn M. van
;
Dabholkar, Pratibha A.
; …
- In:
Journal of retailing
83
(
2007
)
3
,
pp. 339-358
Persistent link: https://www.econbiz.de/10003517362
Saved in:
47
Understanding willingness to pay for social network sites
Vock, Marlene
;
Dolen, Willemijn M. van
;
Ruyter, Ko de
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 311-325
Persistent link: https://www.econbiz.de/10009782139
Saved in:
48
Destination social business : exploring an organization's journey with social media, collaborative community and expressive individuality
Weinberg, Bruce D.
;
Ruyter, Ko de
;
Dellarocas, Chrysanthos
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
4
,
pp. 299-310
Persistent link: https://www.econbiz.de/10010242269
Saved in:
49
A walk in customers' shoes : how attentional bias modification affects ownership of integrity-violating social media posts
Laer, Tony van
;
Ruyter, Ko de
;
Cox, David
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
1
,
pp. 14-27
Persistent link: https://www.econbiz.de/10009718240
Saved in:
50
Consumer cynicism toward collective buying : the interplay of others' outcomes, social value orientation, and mood
Dolen, Willemijn M. van
;
De Cremer, David
;
Ruyter, Ko de
- In:
Psychology & marketing
29
(
2012
)
5
,
pp. 306-321
Persistent link: https://www.econbiz.de/10009547323
Saved in:
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