//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"L'Ecuyer, Pierre"
~subject:"Dimension reduction"
~subject:"Germany"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Callcenter"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dimension reduction
Germany
Theory
Call centre
10
Callcenter
10
Theorie
8
Stochastic process
3
Stochastischer Prozess
3
Forecasting model
2
Mathematical programming
2
Mathematische Optimierung
2
Prognoseverfahren
2
Simulation
2
ARIMA
1
Agent heterogeneity
1
Agent-based modeling
1
Agentenbasierte Modellierung
1
Applied probability
1
Bayesian
1
Call center arrivals
1
Call centers
1
Correlation
1
Crew scheduling
1
Decomposition method
1
Dekompositionsverfahren
1
Dependence
1
Dienstleistungsqualität
1
Doubly stochastic Poisson
1
Exponential smoothing
1
Fixed-effects
1
Forecasting
1
L-shaped decomposition
1
Linear programming
1
Lineare Optimierung
1
Logit model
1
Logit-Modell
1
Marketing events
1
Markov chain
1
Markov-Kette
1
Mixed-effects
1
Multivariate Verteilung
1
more ...
less ...
Online availability
All
Undetermined
4
Free
1
Type of publication
All
Article
7
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
English
8
Author
All
L'Ecuyer, Pierre
Doellgast, Virginia
7
Heinz, Matthias
7
Holtgrewe, Ursula
7
Jeworrek, Sabrina
7
Mertins, Vanessa
7
Schumacher, Heiner
7
Sutter, Matthias
7
Jouini, Oualid
6
Stolletz, Raik
5
Weinkopf, Claudia
5
Akşin, Zeynep
4
Bastianin, Andrea
4
Galeotti, Marzio
4
Holst, Hajo
4
Manera, Matteo
4
Aparicio-Valverde, Mireia
3
Dallery, Yves
3
Helber, Stefan
3
Ibrahim, Rouba
3
Kerst, Christian
3
Koole, Ger M.
3
Mottweiler, Hannelore
3
Schönauer, Annika
3
Shen, Haipeng
3
Akşin, O. Zeynep
2
Alt, Rainer
2
Ang, Soon
2
Bastin, Fabian
2
Bhulai, Sandjai
2
Bittner, Susanne
2
Burmann, Christoph
2
Böhnke, Elisabeth
2
Büchel, Daniela
2
Chan, Wyean
2
Clark, Colin
2
Emadi, Seyed Morteza
2
Farenhorst-Yuan, Taoying
2
Fojut, Simone
2
Geissler, Christian
2
more ...
less ...
Published in...
All
European journal of operational research : EJOR
3
International journal of forecasting
1
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
1
Les cahiers du GERAD
1
Manufacturing & service operations management : M & SOM
1
Operations research
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A logistic regressionand linear programming approach for multi-skill staffing optimization in call centers
Thuy Anh Ta
;
Mai Tien
;
Bastin, Fabian
;
L'Ecuyer, Pierre
-
2022
Persistent link: https://www.econbiz.de/10013279842
Saved in:
2
A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty
Thuy Anh Ta
;
Chan, Wyean
;
Bastin, Fabian
;
L'Ecuyer, Pierre
- In:
European journal of operational research : EJOR
293
(
2021
)
3
,
pp. 966-979
Persistent link: https://www.econbiz.de/10012533794
Saved in:
3
Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers
Ibrahim, Rouba
;
L'Ecuyer, Pierre
;
Shen, Haipeng
; …
- In:
European journal of operational research : EJOR
250
(
2016
)
2
,
pp. 480-492
Persistent link: https://www.econbiz.de/10011441678
Saved in:
4
Rate-based daily arrival process models with application to call centers
Oreshkin, Boris N.
;
Réegnard, Nazim
;
L'Ecuyer, Pierre
- In:
Operations research
64
(
2016
)
2
,
pp. 510-527
Persistent link: https://www.econbiz.de/10011485622
Saved in:
5
Modeling and forecasting call center arrivals : a literature survey and a case study
Ibrahim, Rouba
;
Ye, Han
;
L'Ecuyer, Pierre
;
Shen, Haipeng
- In:
International journal of forecasting
32
(
2016
)
3
,
pp. 865-874
Persistent link: https://www.econbiz.de/10011621847
Saved in:
6
Forecasting call center arrivals : fixed-effects, mixed-effects, and bivariate models
Ibrahim, Rouba
;
L'Ecuyer, Pierre
- In:
Manufacturing & service operations management : M & SOM
15
(
2013
)
1
,
pp. 72-85
Persistent link: https://www.econbiz.de/10009750978
Saved in:
7
A normal copula model for the arrival process in a call center
Channouf, Nabil
;
L'Ecuyer, Pierre
- In:
International transactions in operational research : …
19
(
2012
)
6
,
pp. 771-787
Persistent link: https://www.econbiz.de/10009670811
Saved in:
8
Optimizing daily agent scheduling in a multiskill call center
Avramidis, Athanassios N.
;
Chan, Wyean
;
Gendreau, Michel
; …
- In:
European journal of operational research : EJOR
200
(
2009/10
)
3
,
pp. 822-832
Persistent link: https://www.econbiz.de/10003892385
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->