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~person:"Lai, L. C. F."
~subject:"Customer analysis"
~subject:"Dienstleistungsqualität"
~type_genre:"Forschungsbericht"
~type_genre:"Reprint"
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Customer analysis
Dienstleistungsqualität
Beziehungsmarketing
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Corporate reputation
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Digitale Dienste
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Lai, L. C. F.
Baron, Steve
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Transforming e-business practices and applications : emerging technologies and concepts
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The driving forces of customer loyalty : a study of internet service providers in Hong Kong
Cheng, T. C. E.
;
Lai, L. C. F.
;
Yeung, A. C. L.
- In:
Transforming e-business practices and applications : …
,
(pp. 44-61)
.
2010
Persistent link: https://www.econbiz.de/10003925108
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