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~person:"Lambrecht, Marc R."
~person:"Tezcan, Tolga"
~subject:"Gesundheitsversorgung"
~subject:"Kundenservice"
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Gesundheitsversorgung
Kundenservice
Queueing theory
18
Warteschlangentheorie
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5
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4
Krankenhaus
4
Stochastic process
4
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4
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3
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queueing theory
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Lambrecht, Marc R.
Tezcan, Tolga
Creemers, Stefan
4
Toktay, L. Beril
4
Van Wassenhove, Luk N.
4
Chan, Carri W.
3
Debo, Laurens G.
3
Guo, Pengfei
3
Ziya, Serhan
3
Argon, Nilay
2
Dahm, Martin
2
Fossati, Amedeo
2
Geng, Na
2
Herrero Blanco, Carmen
2
Hoel, Michael
2
Hopp, Wallace J.
2
Izady, Navid
2
Knight, Vincent
2
Kuiper, Alex
2
Levaggi, Rosella
2
Liu, Nan
2
Mandelbaum, Avishai
2
Mandjes, Michel
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Min, Daiki
2
Patrick, Jonathan
2
Pender, Jamol
2
Rebba, Vincenzo
2
Rizzi, Dino
2
Savva, Nicos
2
Shi, Pengyi
2
Van Oyen, Mark P.
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Wang, Yulan
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Whitt, Ward
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Yom-Tov, Galit B.
2
Abdallah, Abdallah A.
1
Acuna, Jorge A.
1
Agarwal, Rashmi
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Aghsami, Amir
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Aguayo, Cristian
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KBI
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Manufacturing & service operations management : M & SOM
1
Mathematics of operations research
1
Operations research
1
Tijdschrift voor economie en management
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ECONIS (ZBW)
8
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1
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
Saved in:
2
Can yardstick competition reduce waiting times?
Savva, Nicos
;
Tezcan, Tolga
;
Yıldız, Özlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
7
,
pp. 3196-3215
Persistent link: https://www.econbiz.de/10012039984
Saved in:
3
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
4
Approximations for chat service systems using many-server diffusion limits
Cui, Leon
;
Tezcan, Tolga
- In:
Mathematics of operations research
41
(
2016
)
3
,
pp. 775-807
Persistent link: https://www.econbiz.de/10011520572
Saved in:
5
Healthcare queueing models
Creemers, Stefan
;
Lambrecht, Marc R.
-
2008
Persistent link: https://www.econbiz.de/10003976910
Saved in:
6
Routing and staffing in customer service chat systems with impatient customers
Tezcan, Tolga
;
Zhang, Jiheng
- In:
Operations research
62
(
2014
)
4
,
pp. 943-956
Persistent link: https://www.econbiz.de/10010403097
Saved in:
7
Modeling a healthcare system as a queueing network : the case of a Belgian hospital
Creemers, Stefan
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003623543
Saved in:
8
Queueing models in healthcare
Creemers, Stefan
;
Lambrecht, Marc R.
;
Vandaele, Nico
- In:
Tijdschrift voor economie en management
52
(
2007
)
3
,
pp. 471-497
Persistent link: https://www.econbiz.de/10003587899
Saved in:
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