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~person:"Laroche, Michel"
~person:"Luo, Xin"
~subject:"Assistive intent"
~subject:"E-commerce"
~subject:"Kundenzufriedenheit"
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Laroche, Michel
Luo, Xin
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Barrio-García, Salvador del
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1
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
2
Understanding the impact of social commerce website technical features on repurchase intention : a Chinese guanxi perspective
Lin, Jiabao
;
Yan, Yanmei
;
Chen, Shengjun
;
Luo, Xin
- In:
Journal of electronic commerce research : JECR
18
(
2017
)
3
,
pp. 225-244
Persistent link: https://www.econbiz.de/10011746728
Saved in:
3
Exploring the effects of the privacy-handling management styles of social networking sites on user satisfaction : a conflict management perspective
Zhang, Jie
;
Li, Han
;
Luo, Xin
;
Warkentin, Merrill
- In:
Decision sciences : DS
48
(
2017
)
5
,
pp. 956-989
Persistent link: https://www.econbiz.de/10011800472
Saved in:
4
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
5
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
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