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~person:"Lee, Voon-Hsien"
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Dienstleistungssektor
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Structural equation model
3
Strukturgleichungsmodell
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Lee, Voon-Hsien
Gallouj, Fai͏̈z
41
Mattoo, Aaditya
41
Corsten, Hans
35
Rubalcaba-Bermejo, Luis
32
Kaiser, Ulrich
31
Cuadrado Roura, Juan R.
30
Daniels, Peter W.
30
Miles, Ian D.
28
Djellal, Faridah
25
Wirtz, Jochen
24
Bruhn, Manfred
23
Talib, Faisal
23
Edvardsson, Bo
22
Hoekman, Bernard M.
22
Bosch, Gerhard
21
Rahman, Zillur
21
Gössinger, Ralf
20
Ghani, Ejaz
19
Kowalkowski, Christian
19
Morikawa, Masayuki
19
Philippe, Jean
19
Audretsch, David B.
18
Witell, Lars
18
Shepherd, Ben
17
Falk, Martin
16
Gornig, Martin
16
Hipp, Christiane
16
Savona, Maria
16
Bryson, John R.
15
Büttgen, Marion
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Evangelista, Rinaldo
15
Gustafsson, Anders
15
Léo, Pierre-Yves
15
Petit, Pascal
15
Qureshi, M. N.
15
Stauss, Bernd
15
Bullinger, Hans-Jörg
14
Gupta, Poonam
14
Görg, Holger
14
Mesch, Michael
14
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International journal of services, economics and management
2
Managing service quality : MSQ ; an international journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
A structural equation model of TQM, market orientation and service quality : evidence from a developing nation
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
3
,
pp. 281-309
Persistent link: https://www.econbiz.de/10009562206
Saved in:
2
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Lee, Voon-Hsien
;
Wooi, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
Saved in:
3
The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Lee, Voon-Hsien
;
Tan, Boon-In
;
Chong, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
Saved in:
4
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
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