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~person:"Luo, Xin"
~person:"Ruyter, Ko de"
~subject:"Customer satisfaction"
~subject:"Social Web"
~type_genre:"Article in journal"
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Customer satisfaction
Social Web
Social web
26
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
7
Relationship marketing
7
Virtual reality
7
Virtuelle Realität
7
Internet marketing
6
Online-Marketing
6
E-commerce
5
Electronic Commerce
5
Online retailing
5
Online-Handel
5
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5
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5
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Virales Marketing
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Internet
4
Kundenzufriedenheit
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Communication
3
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3
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3
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3
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social media
3
Augmented reality
2
Corporate reputation
2
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2
Customer value
2
Data protection
2
Datenschutz
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Dienstleistungsqualität
2
Einzelhandel
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2
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2
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English
27
Author
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Luo, Xin
Ruyter, Ko de
Dwivedi, Yogesh Kumar
28
Law, Chun Hung Roberts
25
Loureiro, Sandra Maria Correia
22
Filieri, Raffaele
21
Füller, Johann
21
Rita, Paulo
21
Pitt, Leyland F.
20
Hajli, Nick
19
Harrigan, Paul
19
Qiu, Liangfei
18
Agnihotri, Raj
17
Flavián Blanco, Carlos
17
Tan, Yong
16
Bigné Alcañiz, J. Enrique
15
Casaló, Luis V.
15
Dennis, Alan
15
Laurell, Christofer
15
Whinston, Andrew B.
15
Dhir, Amandeep
14
Haenlein, Michael
14
Rana, Nripendra P.
14
Vrontis, Demetris
14
Akram, Umair
13
Hollebeek, Linda D.
13
Kumar, Vikas
13
Stephen, Andrew T.
13
Thaichon, Park
13
Hennig-Thurau, Thorsten
12
Hinz, Oliver
12
Kane, Gerald C.
12
Lu, Yaobin
12
Quach, Sara
12
Sandström, Christian
12
Saxton, Gregory D.
12
Berthon, Pierre R.
11
Bilgihan, Anil
11
Etter, Michael
11
Foroudi, Pantea
11
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of electronic commerce research : JECR
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Psychology & marketing
3
Electronic commerce research
2
Journal of service research : JSR
2
Decision sciences : DS
1
International journal of electronic commerce : IJEC
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of management information systems : JMIS
1
Journal of retailing
1
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
1
Technological forecasting & social change : an international journal
1
The journal of consumer marketing
1
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
1
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ECONIS (ZBW)
27
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1
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing
Hilken, Tim
;
Chylinski, Mathew
;
Keeling, Debbie I.
; …
- In:
Psychology & marketing
39
(
2022
)
3
,
pp. 495-507
Persistent link: https://www.econbiz.de/10012817124
Saved in:
2
Retail investor attention and audit pricing
Cho, Myojung
;
Huang, Feiqi
;
Luo, Xin
- In:
The journal of information systems : JIS ; a semiannual …
38
(
2024
)
1
,
pp. 39-66
Persistent link: https://www.econbiz.de/10014508007
Saved in:
3
The paradox of word-of-mouth in social commerce : exploring the juxtaposed impacts of source credibility and information quality on SWOM spreading
Cheng, Xusen
;
Gu, Yu
;
Hua, Ying
;
Luo, Xin
- In:
Information & management : the internat. journal of …
58
(
2021
)
7
,
pp. 1-11
Persistent link: https://www.econbiz.de/10013259430
Saved in:
4
Developing a value assessment framework of habitual social media use : a grounded theory approach
Hu, Tao
;
Luo, Xin
;
Dai, Hua
;
Zhang, Xihui
- In:
Journal of electronic commerce research : JECR
22
(
2021
)
2
,
pp. 128-154
Persistent link: https://www.econbiz.de/10012816117
Saved in:
5
The effect of commitment on knowledge sharing : an empirical study of virtual communities
Luo, Chuan
;
Lan, Yao
;
Luo, Xin
;
Li, Han
- In:
Technological forecasting & social change : an …
163
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665812
Saved in:
6
Understanding the impact of social commerce website technical features on repurchase intention : a Chinese guanxi perspective
Lin, Jiabao
;
Yan, Yanmei
;
Chen, Shengjun
;
Luo, Xin
- In:
Journal of electronic commerce research : JECR
18
(
2017
)
3
,
pp. 225-244
Persistent link: https://www.econbiz.de/10011746728
Saved in:
7
Exploring the effects of the privacy-handling management styles of social networking sites on user satisfaction : a conflict management perspective
Zhang, Jie
;
Li, Han
;
Luo, Xin
;
Warkentin, Merrill
- In:
Decision sciences : DS
48
(
2017
)
5
,
pp. 956-989
Persistent link: https://www.econbiz.de/10011800472
Saved in:
8
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
9
An imposed etic approach with Schwartz polar dimensions to explore cross-cultural use of social network services
Guo, Chengqi
;
Warkentin, Merrill
;
Luo, Xin
;
Gurung, Anil
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
8
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012418499
Saved in:
10
The value of backers’ word-of-mouth in crowdfunding projects filtering : an empirical investigation
Zheng, Haichao
;
Qi, Zihao
;
Luo, Xin
;
Li, Liting
;
Xu, Bo
- In:
Electronic commerce research
20
(
2020
)
4
,
pp. 757-782
Persistent link: https://www.econbiz.de/10012309204
Saved in:
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