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~person:"Martens, Tobias von"
~person:"Ou, Yi-chun"
~subject:"Customer retention"
~subject:"Kundenmanagement"
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Customer retention
Kundenmanagement
Customer value
7
Kundenwert
7
Revenue management
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Revenue-Management
5
Beziehungsmarketing
4
Dienstleistungssektor
4
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Kundenbindung
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Revenue Management
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Confidence
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Consumer confidence index
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consumer confidence
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Martens, Tobias von
Ou, Yi-chun
Günter, Bernd
8
Helm, Sabrina
8
Becker, Roman
7
Daschmann, Gregor
7
Belz, Christian
3
Krafft, Manfred
3
Bieger, Thomas
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Doligalski, Tymoteusz
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Giloth, Mathias
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Ackermann, Walter
1
Ajami, Riad A.
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Aksoy, Lerzan
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Albadvi, Amir
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Ambuli, T. V.
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Journal of service research : JSR
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ECONIS (ZBW)
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Toward a further understanding of drivers of customer loyalty across economic conditions, industries, firms, and customers
Ou, Yi-chun
-
2014
Persistent link: https://www.econbiz.de/10010360025
Saved in:
2
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
3
Kundenwertorientiertes Revenue Management im Dienstleistungsbereich
Martens, Tobias von
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003801741
Saved in:
4
Kundenwertorientiertes Revenue Management im Dienstleistungsbereich
Martens, Tobias von
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013515783
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