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~person:"Martinez, Veronica"
~subject:"Organisatorischer Wandel"
~type_genre:"Amtsdruckschrift"
~type_genre:"Aufsatz im Buch"
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Designing competitive service models
Martinez, Veronica
;
Turner, Trevor
- In:
Service design and delivery
,
(pp. 61-81)
.
2011
Persistent link: https://www.econbiz.de/10009011821
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