Designing competitive service models
Year of publication: |
2011
|
---|---|
Authors: | Martinez, Veronica ; Turner, Trevor |
Published in: |
Service design and delivery. - New York [u.a.] : Springer US, ISBN 978-1-4419-8320-6. - 2011, p. 61-81
|
Subject: | Chemieindustrie | Chemical industry | Pyrotechnik | Pyrotechnics | Organisatorischer Wandel | Organizational change | Dienstleistungsinnovation | Service innovation |
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