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~person:"Mattila, Anna S."
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Gastronomie
21
Restaurant industry
21
Consumer behaviour
19
Konsumentenverhalten
19
Gastgewerbe
14
Hospitality industry
14
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
8
Kundenzufriedenheit
8
Corporate Social Responsibility
6
Corporate social responsibility
6
Beziehungsmarketing
5
Hotel industry
5
Hotellerie
5
Relationship marketing
5
Beschwerdemanagement
4
Complaint management
4
Experiment
4
USA
4
United States
4
Bibliometrics
3
Bibliometrie
3
CSR
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Dienstleistungsmanagement
3
Ethnic group
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Ethnische Gruppe
3
Firm performance
3
Hospital
3
Krankenhaus
3
Service management
3
Tourism industry
3
Tourismuswirtschaft
3
Unternehmenserfolg
3
consumer behavior
3
corporate social responsibility
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Advertising
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Brand management
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Experiential value
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Hedonic value
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research-article
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English
34
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Mattila, Anna S.
Jang, Soocheong
77
Lee, Seoki
67
Han, Heesup
33
DiPietro, Robin B.
28
Köseoglu, Mehmet Ali
28
Luca, Michael
28
Kim, Woo Gon
27
Okumus, Fevzi
25
Line, Nathaniel D.
23
Law, Chun Hung Roberts
22
Alonso, Abel Duarte
20
Sharma, Amit
20
Singal, Manisha
20
Jin, Ginger Zhe
19
Hua, Nan
18
Gursoy, Dogan
17
Krueger, Alan B.
17
Ryu, Kisang
17
Hänssler, Karl Heinz
16
Koh, Yoon
16
Qu, Hailin
16
Ashenfelter, Orley
15
Cho, Meehee
15
Gautier, Erwan
15
Guéguen, Nicolas
15
Hanks, Lydia
15
Kim, Jong-Hyeong
15
Madera, Juan M.
15
Prayag, Girish
15
Jacob, Céline
14
Law, Rob
14
Lynn, Michael
14
Schaetzing, Edgar E.
14
Baum, Tom
13
Bilgihan, Anil
13
Buhalis, Dimitrios
13
Chen, Joseph
13
Guchait, Priyanko
13
Harrington, Robert J.
13
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International journal of hospitality management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Cornell hospitality quarterly : CQ
4
International journal of contemporary hospitality management
4
Journal of hospitality marketing & management
3
The Cornell hospitality quarterly
2
International Journal of Contemporary Hospitality Management
1
International journal of revenue management : IJRM
1
Journal of Hospitality and Tourism Technology
1
Journal of business research : JBR
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
32
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2
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1
Ethnic restaurants : bringing uniqueness to the table through handwriting
Chen, Feier
;
Liu, Qing
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 465-478
Persistent link: https://www.econbiz.de/10013387220
Saved in:
2
Responsible tourism and hospitality
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 575-577
Persistent link: https://www.econbiz.de/10014633622
Saved in:
3
Current knowledge and research directions of responsible tourism and hospitality : a review and research agenda
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 783-798
Persistent link: https://www.econbiz.de/10014633715
Saved in:
4
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
5
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the
restaurant
industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820054
Saved in:
6
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
7
Corporate social responsibility and equity-holder risk in the hospitality industry
Kim, Yonghee
;
Kim, Min Chung
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 81-93
Persistent link: https://www.econbiz.de/10011638556
Saved in:
8
The impact of customer loyalty and
restaurant
sanitation grades on revisit intention and the importance of narrative information : the case of New York
restaurant
sanitation gradin...
Kim, Kyungmin
;
Yang, Hyunjoo
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
3
,
pp. 275-284
Persistent link: https://www.econbiz.de/10011912819
Saved in:
9
Healthy taste of high status : signaling status at restaurants
Shin, Joongwon
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 40-52
Persistent link: https://www.econbiz.de/10012158120
Saved in:
10
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
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