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~person:"McNeish, Joanne"
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International Journal of Bank Marketing
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Consumer trust and distrust : retaining paper bills in online banking
McNeish, Joanne
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010530079
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Consumer trust and distrust: retaining paper bills in online banking
McNeish, Joanne
- In:
International Journal of Bank Marketing
33
(
2015
)
1
,
pp. 5-22
paper bills. Findings – Four factors for trust and distrust were identified in this study of which two (
structural
assurance
…
Persistent link: https://www.econbiz.de/10014760939
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