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~person:"Meffert, Heribert"
~person:"Miao, Li"
~subject:"Consumer behaviour"
~subject:"Kfz-Industrie"
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Consumer behaviour
Kfz-Industrie
Deutschland
112
Germany
108
Marketing
86
Theorie
78
Theory
78
Marketingmanagement
75
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62
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61
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42
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41
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32
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25
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25
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24
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24
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Meffert, Heribert
Miao, Li
Han, Heesup
64
Mattila, Anna S.
56
Huber, Frank
42
Loureiro, Sandra Maria Correia
40
Bauer, Hans H.
39
Phau, Ian
39
Hollebeek, Linda D.
38
Verhoef, Peter C.
35
Bang, Nguyen
34
Wiedmann, Klaus-Peter
34
Kumar, V.
33
Herrmann, Andreas
32
Ko, Eunju
30
Proff, Heike
30
Swoboda, Bernhard
30
Melewar, T. C.
29
Sarkar, Abhigyan
28
Septianto, Felix
28
Gierl, Heribert
27
Walsh, Gianfranco
25
Dawes, John
24
Homburg, Christian
24
Prentice, Catherine
24
Rahman, Zillur
24
Usman, Osly
24
Vrontis, Demetris
24
Esch, Franz-Rudolf
23
Jürgens, Ulrich
23
Pelsmacker, Patrick de
23
Bagozzi, Richard P.
22
Balaji, M. S.
22
Diamantopoulos, Adamantios
22
Hyun, Sunghyup Sean
22
Japutra, Arnold
22
Klaus, Philipp
22
Netessine, Serguei
22
Grewal, Dhruv
21
Guzman, Francisco
21
Helper, Susan
21
Khan, Imran
21
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Münsteraner Führungsgespräch <40, 2001, Münster (Westf)>
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
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Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
7
International journal of hospitality management
7
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of revenue and pricing management
2
Meffert-Marketing-Edition
2
Autohaus Automobilwirtschaft
1
Die Betriebswirtschaft : DBW
1
Die Stern-Bibliothek
1
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
1
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Prozessmanagement im vertikalen Marketing : efficient consumer response (ECR) in Konsumgüternetzen
1
The journal of services marketing
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ECONIS (ZBW)
34
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34
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1
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
2
A note on the future of personalized pricing : cause for concern
Rest, Jean-Pierre van der
;
Sears, Alan M.
;
Miao, Li
; …
- In:
Journal of revenue and pricing management
19
(
2020
)
2
,
pp. 113-118
Persistent link: https://www.econbiz.de/10012297878
Saved in:
3
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Saved in:
4
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
5
Book now, pay later : the effects of delays in payments and temporal distance on consumers' perceptions and purchase intention
Jang, Yisak
;
Miao, Li
;
Chen, Chihchien
- In:
Journal of revenue and pricing management
22
(
2023
)
5
,
pp. 374-384
Persistent link: https://www.econbiz.de/10014372672
Saved in:
6
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
7
The impact of other customers on customer experiences : a psychological distance perspective
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 77-99
Persistent link: https://www.econbiz.de/10009772548
Saved in:
8
When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure? : the moderating role of consumer technology self-efficacy and interdependent...
Fan, Alei
;
Wu, Luorong
;
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 269-290
Persistent link: https://www.econbiz.de/10012256133
Saved in:
9
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
10
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
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