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~person:"Melo, Fagner José Coutinho de melo"
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Melo, Fagner José Coutinho de melo
Philipson, Tomas J.
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Improving quality in
public
health
service
: an integrated approach to the Kano model and the balanced scorecard
Vasconcelos, Cleiton Rodrigues de
;
Carvalho, Raíssa …
- In:
Journal of nonprofit & public sector marketing
35
(
2023
)
2
,
pp. 215-241
Persistent link: https://www.econbiz.de/10014234453
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