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~person:"Messner, Wolfgang"
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Air transport
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Dienstleistungsqualität
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value for money
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Messner, Wolfgang
Brueckner, Jan K.
72
Zhang, Anming
61
Oum, Tae Hoon
43
Button, Kenneth John
33
Forsyth, Peter
30
Fageda, Xavier
29
Gudmundsson, Sveinn Vidar
29
Nijkamp, Peter
29
Pels, Eric
29
Rietveld, Piet
25
Sickles, Robin C.
25
Verhoef, Erik T.
24
Borenstein, Severin
23
Gillen, David
23
Niemeier, Hans-Martin
22
O'Connell, John F.
21
Bilotkach, Volodymyr
20
Findlay, Christopher Charles
20
Dempsey, Paul Stephen
19
Hüschelrath, Kai
19
Fichert, Frank
18
Knorr, Andreas
18
Lin, Ming Hsin
18
Martini, Gianmaria
18
Röller, Lars-Hendrik
18
Abeyratne, Ruwantissa I. R.
17
Dresner, Martin
17
Rose, Nancy L.
17
Fu, Xiaowen
16
Thießen, Friedrich
16
Zhang, Yahua
16
Garrow, Laurie A.
15
Hansen, Mark
15
Lee, Darin
15
Scotti, Davide
15
Sun, Xiaoqian
15
Wandelt, Sebastian
15
Wittmer, Andreas
15
Adler, Nicole
14
Behrens, Christiaan
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Journal of air transport management
1
Journal of customer behaviour
1
Journal of global marketing
1
Journal of travel and tourism marketing
1
Services marketing quarterly
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ECONIS (ZBW)
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1
The impact of language proficiency on airline service satisfaction
Messner, Wolfgang
- In:
Journal of travel and tourism marketing
37
(
2020
)
2
,
pp. 169-184
Persistent link: https://www.econbiz.de/10012289314
Saved in:
2
Value or quality? : differences in airlines' customer satisfaction strategies across national markets
Messner, Wolfgang
- In:
Services marketing quarterly
41
(
2020
)
3
,
pp. 205-235
Persistent link: https://www.econbiz.de/10012256939
Saved in:
3
Cultural biases in word-of-mouth recommendation : a twelve country study in the airline services industry
Messner, Wolfgang
- In:
Journal of customer behaviour
17
(
2018
)
4
,
pp. 279-305
Persistent link: https://www.econbiz.de/10012050901
Saved in:
4
Does value for money create advocates? : a study in the international airline services industry
Messner, Wolfgang
- In:
Journal of global marketing
30
(
2017
)
5
,
pp. 309-321
Persistent link: https://www.econbiz.de/10011779488
Saved in:
5
The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang
- In:
Journal of air transport management
53
(
2016
),
pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
Saved in:
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