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~person:"Moormann, Jürgen"
~person:"Welte, Angelika"
~subject:"Deutschland"
~subject:"Dienstleistungssektor"
~subject:"Qualitätsmanagement"
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Deutschland
Dienstleistungssektor
Qualitätsmanagement
Financial services
28
Finanzdienstleistung
19
Bank notes
12
Financial sector
7
Finanzsektor
7
Germany
7
Payment system
6
Quality management
6
Zahlungsverkehr
6
Canada
5
Econometric and statistical methods
5
Kanada
5
Payment clearing and settlement systems
5
Market structure and pricing
4
Clearing
3
Dienstleistungsqualität
3
Einführung
3
Financial clearing
3
Finanzdienstleistungsinstitut
3
Großbritannien
3
Implementation
3
Service quality
3
United Kingdom
3
Australia
2
Australien
2
Austria
2
Business process management
2
Dienstleistung
2
Digital Currencies
2
Digitalisierung
2
Digitization
2
Electronic Banking
2
Electronic banking
2
Erfolgsfaktor
2
Financial institutions
2
Financial technology
2
Finanztechnologie
2
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2
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English
6
German
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Moormann, Jürgen
Welte, Angelika
Reifner, Udo
13
Tiffe, Achim
6
Artopoeus, Wolfgang
5
Betsch, Oskar
5
Brost, Heike
5
Dahmen, Andreas
5
Eichhorn, Franz-Josef
5
Schäfer, Henry
5
Smets, Stefan
5
Wierichs, Günter
5
Bitz, Michael
4
Bruhn, Manfred
4
Burger, Anton
4
Chakraborty, Ayon
4
Dorfleitner, Gregor
4
Goeke, Manfred
4
Gomber, Peter
4
Heckl, Diana
4
Hornuf, Lars
4
Leyer, Michael
4
Lippmann, Ingo
4
Niepmann, Friederike
4
Rolfes, Bernd
4
Stenner, Frank
4
Swoboda, Uwe C.
4
Zwiesler, Hans-Joachim
4
Bauer, Hans H.
3
Brunner, Wolfgang L.
3
Buhl, Hans Ulrich
3
Büschgen, Hans E.
3
Cramer, Jörg-Engelbrecht
3
Does, Ronald J. M. M.
3
Faust, Martin
3
Frank, Wolfgang
3
Goß, Horst
3
Herrmann, Andreas
3
Jasny, Ralf
3
Kaiser, Dirk
3
Kolschen, Stephan
3
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ProcessLab-Studie
2
Business process management journal
1
Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production research
1
International journal of quality & reliability management
1
System Dynamics für die Finanzindustrie : simulieren und analysieren dynamisch-komplexer Probleme
1
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ECONIS (ZBW)
9
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1
Implementing Lean Six Sigma in
financial
services
: the effect of motivations, selected methods and challenges on LSS program- and organizational performance
Vashishth, Abhishek
;
Lameijer, Bart Alex
;
Chakraborty, Ayon
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 509-531
Persistent link: https://www.econbiz.de/10014470923
Saved in:
2
Implementation of service systems on the shop-floor level in financial service companies : empirical evidence from Australia and Germany
Leyer, Michael
;
Kronsbein, Daniel
;
Willis, Richard
; …
- In:
International journal of production research
54
(
2016
)
11/12
,
pp. 3229-3242
Persistent link: https://www.econbiz.de/10011496958
Saved in:
3
How lean are financial service companies really? : empirical evidence from a large scale study in Germany
Leyer, Michael
;
Moormann, Jürgen
- In:
International journal of operations & production …
34
(
2014
)
11
,
pp. 1366-1388
Persistent link: https://www.econbiz.de/10010436241
Saved in:
4
Uptake and success factors of Six Sigma in the
financial
services
industry
Heckl, Diana
;
Moormann, Jürgen
;
Rosemann, Michael
- In:
Business process management journal
16
(
2010
)
3
,
pp. 436-472
Persistent link: https://www.econbiz.de/10003993006
Saved in:
5
Six Sigma in der Finanzbranche
Moormann, Jürgen
(
contributor
)
-
2009
-
3., vollst. neu erstellte Aufl.
Persistent link: https://www.econbiz.de/10003809842
Saved in:
6
Qualitätssteigerung durch Six Sigma am Beispiel der Finanzindustrie
Moormann, Jürgen
;
Leyer, Michael
- In:
Ganzheitliche Unternehmensführung in dynamischen …
,
(pp. 527-549)
.
2009
Persistent link: https://www.econbiz.de/10003884320
Saved in:
7
Strategische Herausforderungen für Finanzdienstleister
Moormann, Jürgen
- In:
System Dynamics für die Finanzindustrie : simulieren …
,
(pp. 3-15)
.
2008
Persistent link: https://www.econbiz.de/10003722709
Saved in:
8
Einsatz von Six Sigma in der Finanzbranche : Studie zum Status quo in Deutschland, Österreich, der Schweiz und Großbritannien
Heckl, Diana
;
Moormann, Jürgen
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003697270
Saved in:
9
Six Sigma in der Finanzbranche
Achenbach, Wieland
(
ed.
);
Lieber, Katrin
(
contributor
); …
-
2006
-
2., komplett überarb. und erw. Aufl
Persistent link: https://www.econbiz.de/10003308313
Saved in:
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