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~person:"Musella, Flaminia"
~person:"Syafrizal, S."
~subject:"Customer satisfaction"
~subject:"Krankenhaus"
~type_genre:"Konferenzbeitrag"
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Customer satisfaction
Krankenhaus
Arbeitszufriedenheit
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Dienstleistungsqualität
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Musella, Flaminia
Syafrizal, S.
Raharjo, Hendry
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Geni, S. L.
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International journal of quality and service sciences
1
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
1
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ECONIS (ZBW)
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The link of e-servqual & perceived justice of e-recovery to satisfaction & loyalty
Syafrizal, S.
;
Geni, S. L.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 316-319)
.
2020
Persistent link: https://www.econbiz.de/10012226548
Saved in:
2
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
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