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~person:"Myint Moe Chit"
~person:"Rey-Moreno, Manuel"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
E-Government
5
E-government
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Public services
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Öffentliche Dienstleistung
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Dienstleistungsqualität
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Service quality
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Multichannel strategy
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Myint Moe Chit
Rey-Moreno, Manuel
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International review on public and non-profit marketing
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ECONIS (ZBW)
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Multichannel strategies in public services : levels of satisfaction and citizens' preferences
Rey-Moreno, Manuel
;
Medina-Molina, Cayetano
; …
- In:
International review on public and non-profit marketing
15
(
2018
)
1
,
pp. 9-24
Persistent link: https://www.econbiz.de/10011918391
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