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~person:"Negi, Rakshit"
~subject:"Dienstleistungsqualität"
~subject:"Mobiltelefon"
~subject:"Privatization"
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Dienstleistungsqualität
Mobiltelefon
Privatization
Ethiopia
5
Telecommunications industry
5
Telekommunikationssektor
5
Äthiopien
5
Mobile communications
4
Mobilkommunikation
4
Customer satisfaction
3
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Relationship marketing
2
Customer service
1
Customer value
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Ethiopian Telecommunications Corporation <Addis Abeba>
1
Kundenservice
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Kundenwert
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Marketing management
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Marketingmanagement
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Negi, Rakshit
Chong, Alberto
7
Galdo, Virgilio
7
Degeorge, François
6
Genakos, Christos
6
Li, Wei
6
Valletti, Tommaso M.
6
Xu, Lixin Colin
6
Jenter, Dirk
5
Moel, Alberto
5
Tufano, Peter
5
From, Johan
4
Izogo, Ernest Emeka
4
Meel, Dr. Pankaj
4
Molz, Rick
4
Parker, Philip M.
4
Röller, Lars-Hendrik
4
Schrage, Burkhard N.
4
Torero, Máximo
4
Vaaler, Paul M.
4
Viani, Bruno E.
4
Welch, Theodora
4
Brown, Allan
3
Czajkowski, Mikołaj
3
Eliassen, Kjell A.
3
Florio, Massimo
3
Grubb, Michael D.
3
Hörnig, Steffen
3
Lawrence, Stewart
3
Mitomo, Hitoshi
3
Osborne, Matthew
3
Pascó Font, Alberto
3
Peitz, Martin
3
Quach, Sara
3
Rahul, T.
3
Schütt, Florian
3
Sharma, Umesh
3
Sobolewski, Maciej
3
Thaichon, Paramaporn
3
Abd-Elrahman, Abd-Elrahman Hassanein
2
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African journal of economic and management studies : AJEMS
1
International journal of quality & reliability management
1
International journal of services and operations management
1
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ECONIS (ZBW)
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1
Customer-perceived relationship quality and satisfaction : a case of Ethiopian Telecommunication Corporation
Negi, Rakshit
;
Ketema, Eyob
- In:
African journal of economic and management studies : AJEMS
4
(
2013
)
1
,
pp. 109-121
Persistent link: https://www.econbiz.de/10009753306
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2
Determining satisfaction through customer-perceived service quality and value : evidence from Ethiopian telecommunications
Negi, Rakshit
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 333-350
Persistent link: https://www.econbiz.de/10008798963
Saved in:
3
User's perceived service quality of mobile communications : experience from Ethiopia
Negi, Rakshit
- In:
International journal of quality & reliability management
26
(
2009
)
7
,
pp. 699-711
Persistent link: https://www.econbiz.de/10009525822
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