//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Opresnik, Marc Oliver"
~person:"Smith, Alan D."
~subject:"Quality management"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenbeziehungen"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Quality management
Beziehungsmarketing
8
Relationship marketing
8
USA
4
United States
4
Qualitätsmanagement
3
Dienstleistungsqualität
2
Dienstleistungssektor
2
Lieferantenmanagement
2
Marketing
2
Marketing management
2
Marketingmanagement
2
Service industry
2
Service quality
2
Supplier relationship management
2
Unternehmen
2
Welt
2
World
2
Architecture firm
1
Architekturbüro
1
Business start-up
1
Consumer behaviour
1
Dienstleistungsmarketing
1
Empirical method
1
Empirische Methode
1
Integrated information system
1
Integriertes Informationssystem
1
Knowledge management
1
Konsumentenverhalten
1
Lean Management
1
Lean management
1
Leistungsanreiz
1
Lieferkette
1
New product development
1
Performance incentive
1
Pittsburgh (Pa.)
1
Produktentwicklung
1
Project management
1
Projektmanagement
1
Resource-based view
1
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Fallstudie
Article in journal
4
Aufsatz in Zeitschrift
4
Case study
3
Language
All
English
3
Author
All
Opresnik, Marc Oliver
Smith, Alan D.
Ahlert, Martin
1
Ahmed, Shamsuddin
1
Amagoh, Francis
1
Bayraktar, Osman
1
Beckett, Nigel P.
1
Bremecker, Michael
1
Bruhn, Manfred
1
Buss, Christian
1
Chen, Li-fei
1
Chuancharoen, Supakij
1
Cudney, Elizabeth A.
1
Dixit, Ashutosh
1
Faerber, Andreas
1
Gelbrich, Katja
1
Günter, Bernd
1
Jehle, Egon
1
Kanchana, Rapee
1
Klinkers, Michael
1
Laine, Teemu
1
Lin, Binshan
1
Masoudi, Ali
1
Meffert, Heribert
1
Nissen, Volker
1
Nitipavachon, Suvit
1
Offodile, O. Felix
1
Paranko, Jari
1
Paryani, Kioumars
1
Phusavat, Kongkiti
1
Rau, Joachim
1
Schwarze, Jutta
1
Suomala, Petri
1
Tukel, Oya I.
1
Unterrieder, Astrid
1
Voggenreiter, Dietmar
1
more ...
less ...
Published in...
All
International journal of services and operations management
3
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
2
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
3
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->