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~person:"Qiao, Shuchen"
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Qiao, Shuchen
Zhang, Xiaowei
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Zhang, Ziqiong
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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Responsive and responsible : customizing management responses to online traveler reviews
Zhang, Xiaowei
;
Yang, Yang
;
Qiao, Shuchen
;
Zhang, Ziqiong
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 120-135
Persistent link: https://www.econbiz.de/10012794789
Saved in:
2
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
Saved in:
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