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~person:"Raharjo, Hendry"
~subject:"Evaluation"
~subject:"Kongress"
~subject:"Service quality"
~subject:"United Kingdom"
~type_genre:"Advisory report"
~type_genre:"Conference paper"
~type_genre:"Government document"
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Evaluation
Kongress
Service quality
United Kingdom
Arbeitszufriedenheit
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Bayes-Statistik
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Raharjo, Hendry
Schreier, Gerhard
9
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3
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Araujo P., Maria Daniela
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International journal of quality and service sciences
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
2
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
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