Buell, Ryan W.; Ramdas, Kamalini; Sonmez, Nazli - 2020
over 20,000 minutes of video recorded during our trial, we examine how shared medical appointments (SMAs) – in which groups … patients' engagement during their appointments. Patients who experienced SMAs asked 37.2% more questions per minute, made 8 … attended one-on-one appointments. These results shed light on the potential for shared service delivery models to increase …