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~person:"Rapp, Reinhold"
~person:"Schwill, Jürgen"
~subject:"Theory"
~type_genre:"Bibliography included"
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Kundenzufriedenheit durch Servicequalität : Konzeption, Messung, Umsetzung
Rapp, Reinhold
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1995
Persistent link: https://www.econbiz.de/10000913476
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Reparaturservice als Marketingaufgabe des Handels
Schwill, Jürgen
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1995
Persistent link: https://www.econbiz.de/10013421285
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