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~person:"Richards, Keith A."
~person:"Zablah, Alex R."
~subject:"USA"
~subject:"United States"
~subject:"Work behaviour"
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Work behaviour
Salespeople
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9
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7
Job performance
7
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6
Verkauf
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Customer satisfaction
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Employee retention
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Lieferantenmanagement
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Richards, Keith A.
Zablah, Alex R.
Malshe, Avinash
7
Evans, Kenneth R.
5
Lee, Nick
5
Rapp, Adam
5
Schwepker, Charles H. <Jr.>
5
Yoo, Jaewon
5
Chaker, Nawar N.
4
Hughes, Douglas E.
4
Jaramillo, Fernando
4
Johnson, Jeff S.
4
Moncrief, William C.
4
Mulki, Jay P.
4
Onyemah, Vincent
4
Arndt, Aaron D.
3
Arnold, Todd J.
3
Bachrach, Daniel G.
3
Baker, Thomas L.
3
DeConinck, James B.
3
Futrell, Charles M.
3
Lam, Son K.
3
Mallin, Michael L.
3
Panagopoulos, Nikolaos G.
3
Plouffe, Christopher R.
3
Ridnour, Rick E.
3
Rutherford, Brian N.
3
Sharma, Dheeraj
3
Shepherd, C. David
3
Agnihotri, Raj
2
Ahearne, Michael
2
Arndt, Aaron
2
Avery, Derek R.
2
Beeler, Lisa L.
2
Beuk, Frederik
2
Borgh, Michel van der
2
Boukis, Achilleas
2
Bush, Alan J.
2
Chawla, Vaibhav
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Chung, Doug J.
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Journal of marketing
2
Journal of retailing
2
Journal of personal selling & sales management
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context
Beeler, Lisa L.
;
Chaker, Nawar N.
;
Gala, Prachi
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10012260098
Saved in:
3
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
4
JPSSM since the beginning : intellectual cornerstones, knowledge structure, and thematic developments
Schrock, Wyatt A.
;
Zhao, Yanhui
;
Hughes, Douglas E.
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
4
,
pp. 321-343
Persistent link: https://www.econbiz.de/10011629747
Saved in:
5
How and when does customer orientation influence frontline employee job outcomes? : a meta-analytic evaluation
Zablah, Alex R.
;
Franke, George R.
;
Brown, Tom
; …
- In:
Journal of marketing
76
(
2012
)
3
,
pp. 21-40
Persistent link: https://www.econbiz.de/10009778042
Saved in:
6
Motivating salespeople to sell new products : the relative influence of attitudes, subjective norms, and self-efficacy
Fu, Frank Q.
;
Richards, Keith A.
;
Hughes, Douglas E.
; …
- In:
Journal of marketing
74
(
2010
)
6
,
pp. 61-76
Persistent link: https://www.econbiz.de/10008702743
Saved in:
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