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~person:"Russell-Bennett, Rebekah"
~subject:"Marketing theory"
~subject:"Relationship marketing"
~subject:"Services"
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Marketing theory
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Services marketing
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Russell-Bennett, Rebekah
Bruhn, Manfred
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European journal of marketing : EJM
1
The journal of services marketing
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ECONIS (ZBW)
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Fresh thinking in
services
marketing
: contemporary, cutting-edge and creative thoughts
Russell-Bennett, Rebekah
;
Baron, Steve
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 421-424
Persistent link: https://www.econbiz.de/10011418232
Saved in:
2
Recognising emotional expressions of complaining customers : a cross-cultural study
Tombs, Alastair G.
;
Russell-Bennett, Rebekah
; …
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1354-1374
Persistent link: https://www.econbiz.de/10010414765
Saved in:
3
Services
marketing
: a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
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