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~person:"Ruyter, Ko de"
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Ruyter, Ko de
Dellaert, Benedict G. C.
120
Dellaert, Benedict G.C.
33
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Arentze, Theo A.
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dellaert, benedict g.c.
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Dellaert Benedict G.C.
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Communication channel consideration for in-home services : the moderating role of customer participation
Birgelen, Marcel van
;
Dellaert, Benedict G. C.
;
Ruyter, …
- In:
Journal of service management
23
(
2012
)
2
,
pp. 216-252
Persistent link: https://www.econbiz.de/10009554261
Saved in:
2
Promoting interactive decision Aids on retail websites : a message framing perspective with new versus traditional focal actions
Breugelmans, Els
;
Köhler, Clemens F.
;
Dellaert, …
- In:
Journal of retailing
88
(
2012
)
2
,
pp. 226-235
Persistent link: https://www.econbiz.de/10009562821
Saved in:
3
Communication channel consideration for in-home services: The moderating role of customer participation
Birgelen, Marcel van
;
Dellaert, Benedict G.C.
;
Ruyter, Ko de
- In:
Journal of service management
23
(
2012
)
2
,
pp. 216-253
Persistent link: https://www.econbiz.de/10009964074
Saved in:
4
What drives consumers to shop online? A literature review
Monsuwé, Toñita Perea y.
;
Dellaert, Benedict G.C.
; …
- In:
International journal of service industry management : IJSIM
15
(
2004
)
1
,
pp. 102
Persistent link: https://www.econbiz.de/10007102082
Saved in:
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