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~person:"Schmutte, Andre M."
~person:"Tucker, Anita L."
~subject:"Marktforschung"
~subject:"Qualitätsmanagement"
~subject:"Theorie"
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Marktforschung
Qualitätsmanagement
Theorie
Krankenhaus
26
Hospital
25
Gesundheitsversorgung
9
Health care
9
Quality management
8
Theory
7
Dienstleistungsqualität
6
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6
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6
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6
healthcare
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empirical operations
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organizational studies
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German
7
English
7
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Schmutte, Andre M.
Tucker, Anita L.
Siciliani, Luigi
42
Straume, Odd Rune
25
Brekke, Kurt R.
14
Vogt, William B.
13
Gaynor, Martin
12
Kessler, Daniel P.
11
Gravelle, Hugh
10
Helmig, Bernd
10
McClellan, Mark B.
10
McFadden, Kathleen L.
10
Mougeot, Michel
10
Levaggi, Rosella
9
Dranove, David
8
Gowen, Charles, III.
8
Naegelen, Florence
8
Tscheulin, Dieter K.
8
Fleßa, Steffen
7
Frank, Richard G.
7
Salkever, David S.
7
Brekke, Kurt Richard
6
Dietrich, Martin
6
Hellmann, Wolfgang
6
Herr, Annika
6
Leleu, Hervé
6
Staiger, Douglas
6
Tambour, Magnus
6
Wedig, Gerard J.
6
Antony, Jiju
5
Bhat, Shreeranga
5
Bughin, Jacques
5
Burns, Lawton R.
5
Capps, Cory S.
5
Cardoen, Brecht
5
Demeulemeester, Erik
5
Eichhorn, Siegfried
5
Eiff, Wilfried von
5
Gal-Or, Esther
5
Gapenski, Louis C.
5
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Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
4
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Forum public management : Diskussionspapier
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Working papers / Harvard Business School, Division of Research
3
Gabler Edition Wissenschaften : Gesundheitsmanagement
1
Gabler-Edition Wissenschaft / Gesundheitsmanagement
1
Marketingprobleme : innovative Lösungsansätze aus Forschung und Praxis
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Public + health care management
1
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ECONIS (ZBW)
14
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1
Capacity pooling in hospitals : the hidden consequences of off-service placement
Song, Hummy
;
Tucker, Anita L.
;
Graue, Ryan
;
Moravick, Sarah
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 3825-3842
Persistent link: https://www.econbiz.de/10012297704
Saved in:
2
The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
-
2013
Persistent link: https://www.econbiz.de/10010188436
Saved in:
3
Hurry up and wait : differential impacts of congestion, bottleneck pressure, and predictability on patient length of stay
Jaeker, Jillian Berry
;
Tucker, Anita L.
-
2012
Persistent link: https://www.econbiz.de/10009678202
Saved in:
4
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
5
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
6
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
7
Going through the motions : an empirical test of management involvement in process improvement
Tucker, Anita L.
;
Singer, Sara J.
-
2009
Persistent link: https://www.econbiz.de/10003931412
Saved in:
8
Total Quality Management im
Krankenhaus
Schmutte, Andre M.
-
1998
Persistent link: https://www.econbiz.de/10000659588
Saved in:
9
Total quality management im
Krankenhaus
Schmutte, Andre M.
-
1998
Persistent link: https://www.econbiz.de/10000986376
Saved in:
10
Conjoint Analyse zur simultanen Ermittlung von Patientenpräferenzen im
Krankenhaus
Schmutte, Andre M.
-
1997
Persistent link: https://www.econbiz.de/10000960099
Saved in:
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