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~person:"Sexauer, Hagen J."
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Sexauer, Hagen J.
Homburg, Bad
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Becker, Axel
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IM : die Fachzeitschrift für Information Management und Consulting
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CUSTOMER RELATIONSHIP MANAGEMENT - Customer Relationship Management (CRM) mit Call-Center-Systemen: Entwicklungsstand und Implikationen
Sexauer, Hagen J.
;
Homburg, Bad
;
Wellner, Marc
- In:
IM : die Fachzeitschrift für Information Management …
19
(
2004
)
1
,
pp. 90-95
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